except the provision of waiting and resting space for families
outside the NICU, and corridors and signage for wayﬁnding.
As these two environmental factors are identical for Hospital 2,
we can assume that the data are inconsequential.
According to staff, single rooms are superior to open bays in
terms of providing privacy to families and infants. This is most
strongly articulated in Hospital 1, which is limited to SFRs.
However, while the SFR-only NICU is perceived as less stressful
than the SFR portion of the combined unit, very little difference
was found in response to the question ‘the environment supports
the family’s presence and participation.’ This suggests that
common factors that are not associated with the physical
environment may be contributing to stress levels.
Consistent with their high ratings of the physical environment,
members of the nursing staff in Hospital 1 report less stress and
more satisfaction with their job